Frequently Asked Questions
Everything you need to know about your Seafolly shopping experience, from fit guides to shipping details.
How do I find the right size for my swimwear?
We recommend using our comprehensive Size Guide located on each product page. Our fits are true to size, but if you are between sizes or need extra support for larger cup sizes, look for our 'DD' or 'E' specific styles designed with underwire and adjustable straps.
What is your return policy for beachwear and accessories?
We offer a 30-day return window for all full-priced items. Products must be in their original condition, unworn, unwashed, and with all hygiene seals and tags intact. Please note that for hygiene reasons, swimwear returned without the protective strip cannot be accepted.
How should I care for my Seafolly swimwear to ensure it lasts?
To maintain the vibrancy and elasticity of your suit, always rinse it in cold water immediately after use to remove chlorine and salt. Hand wash with a mild detergent and dry in the shade. Avoid rough surfaces and high temperatures like tumble dryers or hot tubs.
Do you offer international shipping?
Yes, Seafolly ships to most countries worldwide. Shipping costs and delivery timeframes vary by location and will be calculated at checkout. Please be aware that international orders may be subject to local customs duties and taxes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Afterpay and Klarna, allowing you to shop now and pay in installments.
Can I change or cancel my order after it has been placed?
Because we aim to process and pack orders as quickly as possible, we are generally unable to make changes or cancellations once an order is confirmed. Please double-check your shipping address and item selection before finalizing your purchase.